[mw-reg-national-l] poll messages to registrars on .mw domains - expiry monitoring

Tue Jun 16 19:55:30 CAT 2020

Dear Sir and the Team,

Good afternoon, hope your day is going on well.

Regarding Domain Expiration Dates of Domains, here at Malawi Website Host we
have a robust system in place that takes care of our clients Domains from
registration to renewals.

Our system sends automated messages to our clients reminding them of Domain
Renewals from 60 days to renewal, then 30, 20 10 and 5 days in advance to
the renewal day. So we are well covered and our clients are safe with us.

And the good news is, currently our Tech-Team have just managed to integrate
the Registry Server with our system whereby we don't need to login to the
Registry to:

-  Register a Domain
-  Renew a Domain
- Change nsset (Name Servers)
- Contact Details
- Transfer to us (Using EPP Code)

And loads many......

Many Domain Administrative duties are carried out within our system, so we
are doing a great job in looking after .Mw Clients who are hosting with us.

The only issue we are praying that you deeply consider or look into so much
is having a system in place where we wouldn't need to contact you when ever
we want to Top-Up our Domain Zones or having one account that subtracts
funds when ever any Domain Zone is being registered.

Hope the information above has given you an insight on how we, Malawi
Website Host is doing on the .Mw TLD management on your behalf. 

Kindest Regards,

John Nyirongo
System Administrator

Malawi Website Host 
Dossani House 
Blantyre Office 
Tel : 0 212 827 109
Cell:(265)886 072 033
E: admin at malawiwebsite.com 
W: www.malawiwebsite.com

-----Original Message-----
From: mw-reg-national-l <mw-reg-national-l-bounces at sdnp.org.mw> On Behalf Of
Dr P Nyirenda
Sent: 16 June 2020 09:47
To: mw-reg-national-l at sdnp.org.mw
Cc: domains at registrar.mw
Subject: [mw-reg-national-l] poll messages to registrars on .mw domains -
expiry monitoring

.mw registrar
based in Malawi,

Many of you have asked about how you, as a registrar for .mw domains,  can
monitor domain transitions such as domain expiry dates.

As you may already be aware, the registry only sends e-mail to contacts for
domains.

However, the registry also provides poll messages for registrars which you,
as a registrar, can pick up from the registry online at any time using the
EPP poll command, here is how:

Once you have successfully done an EPP login, such as using fred-client then
you can run the command

>poll req

This will display the latest message on the queue that the registry has left
in your registrar account and it will look like this:

Queue size:               3
Message ID:               116715
Message date:             2020-06-15T14:07:19+02:00
Message type:             trnData xmlns=http://www.nic.cz/xml/epp/domain-1.4
Message content:
                          name: domain.mw
                          trDate: 2020-06-15
                          clID: REGISTRAR-REG

This shows the size of the queue for your poll messages, the ID for the
current message, the date of the latest domain transition, the registrar
etc. In the message above "trDate" refers to a "domain transfer" for this
domain.

To read the next message you must first "acknowledge" this meesage which
then deletes it from the que as follows:

>poll ack 3

and the result is:

> poll ack 116715
The message has been removed from the queue.
Queue size:               2
Message ID:               116716
Message content:

showing that the queue size has been reduced by one and providing the next
message ID and you can proceed to read the next message.

Our .mw registry is now configured to produce poll and other messages
automatically using a cron job and we would like to encourage you to monitor
and collect the poll messages regularly to be able to check your domains as
they transition through various states such as creation, renewal, expiry,
contact updates, DNS updates, ...,  etc.

In this way you can stay ahead of your clients and be able to provide the
clients with better service such as invoice them in good time before a
domain expires or before it is disconnected for none payment.

As you may already know, you can get help on any EPP command in fred-client
after EPP login by using the command

>help poll

Let me know if there is anything else to clarify.

Regards,

PC
======================
Dr Paulos B Nyirenda
NIC.MW & .mw ccTLD
http://www.registrar.mw
Tel:  +265-(0)-882 089 166
Cell: +265-(0)-888-824787
WhatsApp: +265-(0)-887386433

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