[Mispa-management-l] {Disarmed} TNM test Akamai - Re: start? - Re: Akamai service up yet ? - RE: bgp - RE: 2nd rescue done

Thu May 2 11:14:06 CAT 2019

    Victor,

I would like to request you to do a test on the Akamai cache to confirm that a request is
being served by this Akamai cache at the MIX.

As you can see here below, they are recommending that you do a DNS dig or nslookup test
from the network whose  IP prefix is being BGP announced to the Akamai cache. I think this
is only from TNM at the moment.

The test needs to be to one of Akamai customers. Akamai say that the publicly available list
of our customers can be found here: http://akamai.com/customers

Could you please pick two or more Akamai custormers and do a dig or nslookup test to
their URLs and send me the results?

I prefer dig on a LINUX box, so, if you can, please use that.

Regards,

Paulos
======================
Dr Paulos B Nyirenda
NIC.MW & .mw ccTLD
http://www.registrar.mw

    From: Dr P Nyirenda <paulos at sdnp.org.mw>
    Date: Monday, April 29, 2019 at 7:24 PM
    To: "Sharma, Akanksha" <aksharma at akamai.com>
    Cc: PB Nyirenda <pb.nyirenda at gmail.com>, MISPA Chair <mispa-chair at mix.mw>,
    "Janczura, Lukasz" <ljanczur at akamai.com>, Essau Matipwiri
    <ematipwiri at sdnp.org.mw>, "Zborowski, Radek" <rzborows at akamai.com>, Dr P
    Nyirenda <paulos at sdnp.org.mw>
    Subject: start? - Re: Akamai service up yet ? - RE: bgp - RE: 2nd rescue done

    On 29 Apr 2019 at 7:03, Sharma, Akanksha wrote:

    >     Hi Team,
    >      
    >     Good Day!
    >      
    >     Could you please start and announce the prefixes to us.

    Please clarify, does this mean this Akamai cache is ready for production ? àYes

    We already have one prefix for testing, should we load more? àYes

    How can we test to confirm that a given request is being served by this Akamai cache? à
    You can do dig or ns lookup and if you get the resolving address is between the CIDR block
    that you have given to us it means it is working fine..

    On what partal can we view traffic and performance ? àYes we have the customer portal
    (network.akamai.com) please provide the user info so that I add and provide the credentials
    to you.

    We still have a trouble ticket [AKAM-NOCC #B-G-2O6E2PO]  as shown here below and we
    have been asking on how to proceed, what next ? The ticket is with our STS team I will check
    with them and prioritized they will reach you to soon.

    Regards,

    Paulos
    ======================
    Dr Paulos B Nyirenda
    NIC.MW & .mw ccTLD
    http://www.registrar.mw

    >      
    >     -- 
    >     Regards
    >     Akanksha Sharma
    >     Network Engagement Consultant
    >      

    ------- Forwarded message follows -------
    Date sent:                  Wed, 17 Apr 2019 21:55:30 UT
    From:                         "Tiwari, Heyramb" <htiwari at akamai.com>
    To:                            paulos at sdnp.org.mw
    Copies to:                  nocc-shift at akamai.com, nocc-tix at akamai.com
    Subject:                     [AKAM-NOCC #B-G-2O6E2PO] Unreachable colocated server:
    196.223.27.70
    Send reply to:             nocc-tix at akamai.com, nocc-shift at akamai.com

    Hello,

    I'm writing to you from the Akamai Technologies NOCC (Network Operations
    Command Center). We're having trouble with one of our machines in your
    Malawi datacenter.

    This particular request is not urgent.  The next time someone is
    available at the datacenter, please have them reboot this machine. You
    can "reply-all" to this e-mail so that our ticket will get updated, or
    you can call us at any time to let us know what you find.

    Machine information:
    IP Address: 196.223.27.70
    Serial number: CT-4121001-00065
    Rack location: 01
    Akamai ticket number: B-G-2O6E2PO

    Thank you for your help,
    Heyramb Tiwari
    Akamai Technologies NOCC
    e-mail: nocc-shift at akamai.com
    http://www.akamai.com
    Phone: 1-877-6-AKAMAI (1-877-625-2624) | International +1-617-444-3007
    ------- End of forwarded message -------

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